Privacy Policy

Welcome to Vortica. Your trust means everything to us. We know handing over your personal details isn’t something you do lightly, so we handle every bit of information with the care it deserves - securely, respectfully and only for the reasons you agree to.

When you shop with us, we collect just what we need to make your experience smooth and stress-free, your name, delivery address, email, and payment details. Nothing more, nothing unnecessary. This helps us process your orders, deliver your products on time and keep you updated along the way.

We don’t sell, trade, or share your information with anyone who doesn’t absolutely need it to complete your order. The only time third parties are involved is when they’re helping us deliver your package (like trusted couriers) or process your payment safely through secure providers. Beyond that, your details stay between you and us.

Every piece of information is stored using reliable security measures, encrypted where needed, and regularly checked to keep it safe. And if you ever want to know exactly what we hold about you, or wish to have it removed from our system, just drop us a quick email, we’ll handle it right away.

We also use basic browsing data (like cookies) to understand what’s working on our website and how we can make your shopping experience even better. You can clear or disable these anytime, it won’t stop you from shopping with us.

If we ever update how we handle your data, you’ll be the first to know, no sneaky changes, no fine print surprises.

For any questions or concerns about your privacy, you can reach us directly at storejackappleby@gmail.com and we’ll get back to you quickly.

Thank you for trusting Vortica. Your privacy isn’t just a checkbox for us, it’s a promise.